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Customer Support Center

Dear Customer, if you can't find what you're looking for on our website, please feel free to contact our Customer Support Center.


Tel: +420 415 658 580
Fax: +420 415 658 497

Working hours:

Weekdays 8 a.m. - 4:30 p.m. CET

Please be informed there are following public holidays in Czech republic:
1.1 New Year (January 1)
4. Easter Monday
1.5. Labor Day
8.5. Day of Victory
5.7. Day of Slavic Missionaries of Cyril a Methodius
6.7. Day of the Burning of Master Jan Hus
28.9. Day of Czech Statehood
28.10. Day of Establishment of Independent Czechoslovakia
17.11. Day of Struggle for Freedom and Democracy
24.-26.12. Christmas

Please use your reservation or request number in all correspondce with us.

Other usefull links:

To see the answers to the most frequently asked questions please consult our FAQ page or How to Book. If you are satisfied with our services suggest us to your friends.

If you are not satisfied, complete the form below that will be sent to our Managing Director. Please dont use this form for another requests.

Petr Čech - CEO
E-mail Address:
Contact us! We're here to help! More info

phone: +420 415 658 580
fax: +420 415 658 497

We speak these languages:

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from 17.12  to 23.12.2018



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